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Virtual assistants
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News
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News
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2024
26
April
Rising Demand for AI Adoption in Business: Improving Cost Efficiency, Scalability and Customer Satisfaction
Our recent webinar, “Pragmatic Gen AI Adoption in the Contact Center,” held on 24 April 2024, captured the growing interest in AI adoption across various industries.
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2024
18
April
Axel Conradi Joins Spitch as Pre-Sales Manager DACH
Axel is based in Germany and has over 25 years of experience in providing pre-sales technical engagements, architecting, design and consulting support for a diverse range of clients in different indus...
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2024
27
February
Spitch's Virtual Assistant handles city residents' requests efficiently around the clock
The Swiss city of Kreuzlingen now serves inquiries from its 23,000 residents even more efficiently offering services 24/7.
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2024
6
February
Strong growth continues, Spitch strengthens German team
Olaf Hansen was appointed as Vice President Business Development and Michael Schlake as Project Manager with a focus on the German market.
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2024
23
January
Spitch Recognized Among Top 10 Biometric Solution Providers
This recognition is a testament to the standard of excellence that the industry has come to expect from Spitch in the biometrics solution space.
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2024
18
January
Updated Speech Analytics benefits from last-generation LLMs and other new features
Spitch has thoroughly updated and improved its Speech Analytics product that now incorporates call summarization based on new-generation LLMs, improved quality monitoring, sentiment analysis, bespoke ...
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2023
14
December
Spitch training programs: sharing disruptive innovation and empowering partners worldwide
In addition, Spitch has recently launched specific partner support teams, a partners portal with useful resources, and certifications program.
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2023
30
November
Spitch team meets in Zurich, further innovation and disruption ahead
This year, the annual Spitch team meeting took place in Zurich on 21 November, bringing together staff-members from the HQ and all the company’s country offices.
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2023
27
November
Alexander Fischer joins Spitch as Customer Experience and Digitalization Director
In this position he will be focusing on Germany, Austria and Switzerland (DACH region).
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2023
15
November
Spitch’s Advisory Board meeting: generating business value by LLM-based conversational AI
The leading Swiss and global conversational AI solutions provider, Spitch, held a meeting of its Advisory Board on 7 November 2023 to help the company capitalize on a number of exciting opportunities.
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2023
9
November
SES Chooses Spitch’s Virtual Assistant to Optimize Customer Service
The Società Elettrica Sopracenerina SA (SES) electricity company of Locarno will be the first electricity distributor in Switzerland to use conversational artificial intelligence (AI) ...
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2023
8
November
Award-winning innovative voice bot for Migros Bank helps deliver customer service 24/7
Migros Bank now offers extensive customer support around the clock. This is made possible by a voice bot that augments the customer support team during the day, and works independently with customer i...
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2023
17
October
Gartner Predicts 16% Growth in Global Contact Center Market Driven by Conversational AI Capabilities in 2023
Contact Center as a Service and Conversational AI and Virtual Assistant Segments Driving Growth.
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About
Company profile
Customers and Partners
Gartner Cool Vendor
Recognition by market leaders
Vacancies
Legal & Privacy policy
Impressum
Contact us
Case studies
Case studies
Solutions
For industries
For business needs
Products
Products
Virtual Assistants (VA)
Speech Analytics (SA)
Voice Biometrics (VB)
Knowledge Base (KB)
Chat Platform (CP)
Agent Assistant Suite (AA)
Press room
News
Publications
Event calendar
Services
Strategic consulting
For Partners
Become a partner
Partner portal
Start now
Virtual Assistants (VA)
Speech Analytics (SA)
Voice Biometrics (VB)
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