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Voice-driven IVR
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Telecom
Voice-driven IVR
AI-based omni-channel self-service
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Public transport
Highly accurate voice user interfaces (VUIs) for mobile apps
Intelligent auto-attendants
Automated post-journey surveys and NPS measurement
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Machines are starting to understand your customers better than your agents
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Extraction of semantic tags from a financing request
9 September [news]
9 September 2019
How to use speech recognition in your business. Learn more at BIW 2019
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22 May [event]
22 May 2019
Spitch’s participation at the AI Info Day Avaya
Alexey Popov
CEO at Spitch
16 September [publications]
16 September 2019
Addressing Legal, Ethical, and Technical Issues Associated with Voice Biometrics: Technology goes along with Ethics
9 September [news]
9 September 2019
How to use speech recognition in your business. Learn more at BIW 2019
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Alexey Popov
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16 September [publications]
16 September 2019
Addressing Legal, Ethical, and Technical Issues Associated with Voice Biometrics: Technology goes along with Ethics
9 September [news]
9 September 2019
How to use speech recognition in your business. Learn more at BIW 2019
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22 May [event]
22 May 2019
Spitch’s participation at the AI Info Day Avaya
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Enterprise Speech Solutions,
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9 September [news]
9 September 2019
How to use speech recognition in your business. Learn more at BIW 2019
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December
Use Cases
21 December 2015
Use Cases
In order to meet the needs of our prospective customers, we have developed two new use cases for insurance companies and governments. You can view all new Spitch solutions
here
.
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Publications:
16 Sep 2019
Addressing Legal, Ethical, and Technical Issues Associated with Voice Biometrics: Technology goes along with Ethics
The fact is that speech technologies, including voice biometry, allow extracting quite a serious amount of data from human speech that can be used in ...
12 Sep 2019
Addressing Legal, Ethical, and Technical Issues Associated with Voice Biometrics: Choosing the Privacy-First Approach
There are some more strategic issues at CEO and CIO level, nevertheless, that are indirectly linked to the brand and reputation management issues and ...
10 Sep 2019
Addressing Legal, Ethical and Technical Issues Associated with Voice Biometrics: Take Off & Enrolment Phase
Calling your bank and authenticating transactions by phone without any cumbersome routines – like “difficult” security questions – is something many p...
22 Aug 2019
Sprachspezialist Spitch: Kunden müssen aktiv und ehrlich informiert werden
Nach dem Abhörskandal bei Amazon Alexa, Google Assistant und Apple Siri fordert Spitch mehr Transparenz bei Sprachsystemen
8 Aug 2019
Brexit and the Financial Services Sector: Time to Transform Customer Service with Voice Technology
October 31 marks the latest deadline in the seemingly endless Brexit debacle. Many companies and industries are still scrambling around trying to prep...
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