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Services
Insurance
Voice-driven IVR
Automated insurance claims processing
Voice biometric identification and verification
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Banking
Voice-driven IVR
Communication surveillance suite
Fraudster detection
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Telecom
Voice-driven IVR
AI-based omni-channel self-service
Compliance monitoring
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Public transport
Highly accurate voice user interfaces (VUIs) for mobile apps
Intelligent auto-attendants
Automated post-journey surveys and NPS measurement
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Virtual Team
Video
Machines are starting to understand your customers better than your agents
Solution for Contact Centres
Extraction of semantic tags from a financing request
7 March [news]
7 March 2019
CCW2019 showed high demand for voice-driven services
ROI-calculator
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Events Calendar
19 February [event]
19 February 2019
Spitch’s participation at CCW 2019 "International Conference and Trade Show for innovative customer dialogue"
Customer Management Insights
cmimagazine.it
19 March [publications]
19 March 2019
Customer Experience nel B2B – CMI anno 8 n. 1
7 March [news]
7 March 2019
CCW2019 showed high demand for voice-driven services
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cmimagazine.it
19 March [publications]
19 March 2019
Customer Experience nel B2B – CMI anno 8 n. 1
7 March [news]
7 March 2019
CCW2019 showed high demand for voice-driven services
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19 February [event]
19 February 2019
Spitch’s participation at CCW 2019 "International Conference and Trade Show for innovative customer dialogue"
Brand materials [files]
Spitch Profile
Enterprise Speech Solutions,
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2,1 Mb
7 March [news]
7 March 2019
CCW2019 showed high demand for voice-driven services
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2015
21
December
Use Cases
21 December 2015
Use Cases
In order to meet the needs of our prospective customers, we have developed two new use cases for insurance companies and governments. You can view all new Spitch solutions
here
.
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Publications:
19 Mar 2019
Customer Experience nel B2B – CMI anno 8 n. 1
Speciale Customer Experience nel B2B
13 Mar 2019
Swisscard, servizio clienti e riconoscimento vocale
Swisscard migliora l'assistenza ai clienti con la soluzione di riconoscimento del parlato di Spitch che analizza il linguaggio e lo elabora semant...
6 Mar 2019
Customer Service Conference 2019
In Spitch we believe in Customer and Client Centricity: proud to be Silver Sponsor of 2019 CMI Customer Service Conference!
4 Mar 2019
Jürg Schleier, Country Manager DACH bei Spitch, im Interview
28 Feb 2019
Customer care digitale: tendenze e applicazioni
Customer care e tecnologie vocali sempre più legate a doppio nodo: trend e usi pratici in azienda.
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