Spitch had the pleasure to welcome several integrators, solution developers, and other partners and enterprise customers at our booth H2B14 at the International Conference and Trade Show on the Customer Service, Communication and Contact Centre Industry to share experiences and discover innovative solutions with Automatic Speech Recognition (ASR), Voice Biometrics, Voice User Interfaces (VUI), and natural language voice data analytics. The event was a big success for Spitch as we received good feedback and had dozens of promising meetings. Spitch is rapidly growing and strengthening its presence in the DACH region, not only in Switzerland, but also in Germany and in Austria.

The event showed that companies have understood that the time is ripe to make their business processes more efficient with Speech Technologies and acknowledged their potential.

Spitch’s vision is to respond effectively to a new reality of communications by providing clients with customized speech analytics, voice biometrics, and semantic interpretation solutions. Our key differentiators are easy access and fast deployment, as well as the highest level of accuracy achieved through customer tailoring and the understanding of dialects. Spitch achieves this by combining unique mathematics, bespoke technology adaptation, and Swiss-made precision work-flow. From the business angle, Spitch team believes that our speech technologies should not only deliver tangible business benefits to clients, meeting their present-day needs, but also anticipate future imperatives and strategic considerations.

The 19th CCW was a great success: 8,000 international visitors experienced it live and direct; 260 exhibitors from 20 countries displayed their innovative solutions; and more than 50 speakers transferred knowledge in 120 lectures. Spitch’s team will be glad to see you there again next year at the same place, almost at the same time to explore new business benefits from solutions driven by voice!